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A closer look at the AI industry
We don't chase trends. We document the methods and judgments actually validated through diagnosis, design, and delivery.
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Digital Employee Design
Why most "let's add AI" projects stall halfway
Over the past year we've diagnosed more than thirty "let's add AI" scenarios. Fewer than half actually launched and stayed in daily use. The problem is almost never model capability - it's that the workflow was never actually decomposed.
2026-06-188 min read
Digital Employee Design
Seven role profiles for a digital employee
From support to finance — each role needs a different design logic.
2026-06-1810 min read
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